FREQUENTLY ASKED QUESTIONS

  • What are the Calligraphy style choices?

    style: tiffany

    Tiffany is our style that pays homage to the traditional script. A rounder curve in structure and classic flow, full of fine fluorishing.

    style: sylph

    Our signature gossamer like style - artisanal calligraphy that is tall & long with delicate hairlines and elegant flow.

    style: lithe

    A minimalist take on modern calligraphy. The structure is thin, graceful with unpredictable spacing and effortless flow. All small caps.

  • How does the Semi-Custom Process work?
    Visit our Semi Custom Collection and choose the suite that best fits your aesthetic vision. Fill up the form we carefully prepared. Once submitted we will be contacting you through the email you provided regarding your order and that includes; pricing, printing color, paper availability, envelope color etc. and also the other personalization. Any add-on’s such as ribbons, calligraphy addressing, postage, vintage stamps, wax seal will be worked out through our email conversations. A digital proof of the design will be provided within 7 business days after all the content has been collected and confirmed. One revision round is included after the digital proof, which includes minor text changes and one calligraphy rewrite. Once approved, the items are sent to the printer. Once sent to the printer, any changes would incur additional charges. Print production takes about 3-4 weeks upon approval, plus shipping. Production increases by 1-2 weeks if handmade paper, addressing, accessories and assembly are involved. Please be advised that KidGolightly Calligraphy can’t be held liable if supplier has a change in quality or has backorders, so please order ASAP.
  • What are the options that I can choose for the Semi-Custom Suite?
      Collection: Each collection is different from each other. Choose that best reflects your wedding style

      Quantity: The minimum order of the Semi-Custom Invitations is 25. If your wedding will require less than 25 invitations, unfortunately we are unable to reduce these. If you require more than 200 invitations, please send us a note via the contact form so that we can provide you with a quote.

      Type of Paper: There are 3 types of paper that is available for printing. The cardstock paper is a paper we use for digital printing. If you require thicker paper, there is an upgrade available for thicker paper, please contact us for more information. The cotton paper is used for digital, letterpress and foil printing. The handmade paper is also available for dgital, letterpress & foil printing. Given with its nature it varies from paper to paper.  Handmade paper in particular is dependent on the manufacturer, they may change the quality at their own discretion. 

      Type of Printing: There are 3 types of printing that is available with the Semi-Custom Suites. Digital printing is a high quality inkjet printing. Letterpress printing uses a die to impress onto the paper to create the texture, and uses ink, therefore it’s best for non-metallic colors. Foil printing uses a die, just like letterpress, but uses foil, therefore it’s best for metallic colors.

      Font Choices: In each suite, you can select the font to be serif or sans serif. Serif fonts are classic and elegant fonts that have serifs, such as Times New Roman, Garamond, etc. Sans-serif fonts are more modern and do not have serifs, such as Arial, Calibri, etc.
  • I need to order more invitations than I initially ordered. What do I do?
    Please send us an email right away regarding your order. Additional orders will incur additional setup costs and shipping if the invitations from the initial order have already been printed and/or shipped.
  • I need to order less invitations than I initially ordered. Can I still change it?
    Unfortunately, we cannot reduce the quantity of the invitations once ordered. Please make sure that you order the right amount of invitations before you submit the payment for them.
  • I want to customize certain parts of the Semi-Custom suite. Is that possible?
    Yes, that is possible. Please send us a message via the Contact Form with specifications of your customization so that we can email you back with a quote.
  • I want to get completely customized invitations. Is that possible?
    Yes, that is possible. Please send us a message via the Contact Form with as much detail as possible so that we can correspond about them. Custom Invitations can be done via email conversation and if you want to have a phone call or Skype conversation, we can totally schedule it for us to discuss in detail the design that you are looking for. Custom invitations can take 3-5 weeks longer than Semi-Custom Invitations, and can cost at least 30-40% more, depending on the materials. Custom Invitations include up to 3 design rounds of invitations, where the first round has the most number of designs, and we refine the designs until we arrive at our perfected wedding invitation customized for your wedding.
  • How does the shipping work?
    Shipping will be charged to you once the items are ready to ship. For international orders, DHL or UPS will be used for shipping. DHL does only express shipping, but you will receive the invitations within 1-3 business days. UPS ground can take longer, around 7-10 business days but can be more economical depending on the weight of the package. KidGolightly Calligraphy is not liable for lost, damaged or delayed shipments.
  • What is the status of my order?
    KidGolightly Calligraphy will provide you a timeline once your order is submitted and all the content for the invitations are received.
  • What is your return/exchange/cancellation policy?
    Due to the handmade nature of our invitation suites, they are non-refundable and not eligible for exchange or return. For handmade paper invitations, handmade paper may vary in various elements upon manufacturer's discretion and is considered part of the paper's character. If there is an error in on our part of the printing, depending on the invitation mailing schedule we will choose to reprint or provide a credit for the misprint. If there is an error with the text of the wording that was approved by the client, then the costs of reprinting will be covered by the client. Once the order is submitted and the content of the invitations are received, we cannot cancel your order, as we will have begun work on your invitations. However if the order is submitted and nothing has been done with your invitations, we can issue a refund minus a restocking fee due to processing fees. 
  • Are your invitations available to ship anywhere in the world?
    Yes, they are, as long as DHL or UPS would ship to them.
  • What is the currency that the items are in your shop?
    The items are in USD.
  • Can I request to expedite the order processing?
    Yes, you can. Depending on your estimated due date, we will let you know if your desired date is possible or not. If yes, then an additional 30% of your total will be charged for rush fees. 
  • I received envelopes with the addresses incorrectly handwritten. What do I do?
    If it is KidGolightly Calligraphy’s mistake, we will re-write and ship it for free depending on our availability. If we are for any reason unable to do so, we will refund the charge for envelope addressing for the number that was incorrect. But if it is the client’s fault, the regular envelope calligraphy charges will be charged plus the shipping.
  • Who owns the designs once produced?
    Raymond Ramirez-Manzo and KidGolightly Calligraphy retain rights to the designs that they create. If you would like to get exclusive rights to the designs, please inform us and we will provide you with an appropriate quote.
If you have other questions not mentioned above please feel free to shoot me an email, I will be very much willing to clarify anything: raymond@kidgolightly.com
KidGolightly Calligraphy is based in California and caters to clients in the U.S. and worldwide.

SERVICES offerd but are not limited to:
Hand Crafted Logos | Wedding/Event Invitations | Save the Dates | Fine Printing | Invitation Assembly Day-Of Stationery and Signage | Calligraphy Vows | Calligraphy Place/Escort Cards Envelope Addressing | Digitized Spot Calligraphy | Custom Prints + Artwork
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